On Wednesday, our team will be migrating the VOD servers to new hardware. The servers will be migrated on an individual basis and the process will allow time for anyone connected to the migrating server to move onto a different server, so you should not suffer any interruption in video playback. The entire process should last about a week.
If you do experience persistent issues, please contact Customer Service so we can address the issue.
Thank you for your loyalty and patience as we continue to upgrade our system and improve your site experience.
Quote